October 2021 Newsletter
Revision of September 2021 Toolbox
Website update
General Safety - Hazard Awareness
Prioritise Restaurant Cleanliness
A hazard is defined as a condition or changing set of circumstances that presents a potential for injury, illness, or property damage. The potential or inherent characteristics of an activity, condition, or circumstance which can produce adverse or harmful consequences.
An accident is defined as an unfortunate event often the result of carelessness or ignorance. An unforeseen and unplanned event or circumstance usually resulting in an unfavorable outcome.
There are some key words in these definitions: Unplanned; Unforeseen; Unfortunate; Unfavorable and most importantly POTENTIAL!
I met a person the other day who had fallen from a height of 25 feet. He was fortunate to have escaped this accident with only a badly broken leg. A few weeks ago a worker fell just a couple of feet off a ladder and he passed away.
While It is a fact that restaurant cleaning needs to be undertaken by professionals who understand health and safety regulations. Nowadays, customers take note of dirty surroundings in the dining area, kitchen and toilets. Moreover, most of customers consider the cleanliness of a restaurant to be just as important as the quality of the food they serve.
Customers rarely return to a restaurant once they’ve experienced poor cleanliness. Consequently, a negative review can lead to a negative reputation and even to lost business before the customer even steps in the door. As well as they can lead to unwanted attention, sudden inspections and closures.
OH&S Updates
The next quarterly OHS meeting will be held on the 18th of November 2021 using Microsoft Teams run by Louie with AM Retail managers and employee representatives. There were no lost time injuries in September 2021 and no environmental incidents and no fines from regulators.
Employees of the Month
We are pleased to acknowledge a terrific job done by our employees:
- Irene Dowel
- Nalinda Dissanayake
- Graham Deaner
- Jeannette Champion
- Domenica Bulic
in October and in the past three months. Site managers are very happy with the services provided.
We also would like to thank Vicki Wilson who has been with our company for 7 years.
AM Retail Services is grateful for Vicki’s incredible work at multiple sites. Vicki will receive a $50 Myer card voucher.